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The player from India is enduring problems withdrawing his winnings as a result of ongoing verification. We rejected the complaint because the player breached the casino's T&Cs by providing Fake personalized paperwork for 'KYC' verification.

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DuckyLuck asked for Image copies of the two distinct cards I accustomed to make deposits. They didn't ask for this in the initial ask for for info. Sent. Also they mentioned the insurance bill I despatched in wasn't valid as it was more mature than two months. I double and triple checked the e-mail requesting the documents.

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The casino's consultant said that the withdrawal was processed and can be finished within just 24 hours. The participant later verified receipt of the payment. The grievance was marked as settled.

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